The Triumph Visitor Experience is free and everyone is welcome to this family-friendly experience. In addition, we have a Triumph merchandise store and café facilities. An optional Factory Tour is also available, and this is priced at £15 per person (age restrictions apply).
The Visitor Experience exhibition, the 1902 Café, Triumph Store (including triumph clothing) are all free to access and open during the following times:
|Wednesday|| 10:00h - 16:30h
|Thursday|| 10:00h - 16:30h
|Friday|| 10:00h - 19:00h
|Saturday|| 10:00h - 16:30h
|Sunday||10:00h - 16:30h|
We are now open on Bank Holidays 10:00h - 16:30h
Frequently Asked Questions
Bags. There is a designated locker area for bags and belongings for the duration of your Factory Tour. Please note that you will need to keep cameras and phones in a secure locker during your tour.
Carers. Full-time carers, may accompany a paying registered disabled visitor free of charge. Please bring your proof of carer status when you arrive: a letter from the Department for Work and Pensions (DWP).
Children. Children aged 10-16 must be accompanied by an adult at all times during the Factory Tour. Children under the age of 10 are not permitted on the Factory Tour, however they are more than welcome to visit the Visitor Experience.
Dogs. Accredited assistance dogs and guide dogs are welcome in the Visitor Experience, including the Café and Factory Tour.
Factory Tour times. From time to time, our available Factory Tour times may change. See the Admissions section above for full details.
Footwear. We highly recommend all visitors wear flat, closed-toe shoes during their Factory Tour for comfort and safety.
Helmets and rider wear. Factory Tour visitors will have a secure locker in which to place helmets, rider wear and other personal items for the duration of their tour.
Refunds. We're sorry, but once a Factory Tour is booked, we're unable to arrange a refund if you cancel. We will however endeavour to rearrange your booking, subject to availability. Please call us on 01455 453088 as soon as you can so we can rearrange your visit for another day.
Parking. Free parking is available onsite, including designated disabled parking bays.
Photography. Unfortunately, taking pictures is not permitted on the Factory Tour but is allowed everywhere else within the Visitor Experience. Postcard pictures of the factory are available in the Store.
Medical Devices. Anyone with an Active Implantable Medical Device (e.g. pacemaker, infusion pump, hearing implant), or a Passive Implant (e.g. knee or hip prosthesis) should contact the Triumph Factory Visitor Experience team on 01455 453088 prior to booking a factory tour so that we can ensure that visitors are adequately protected from any machinery that could interfere with these devices.
Please Note: Failure to disclose this information prior to making a booking may mean we are unable to accommodate you on your booked tour.
HALF PRICE NATIONAL MOTORCYCLE MUSEUM ADMISSION
To celebrate our association with the National Motorcycle Museum we are delighted to offer every Triumph Factory Tour customer a half price admission voucher to the stunning National Motorcycle Museum collection. Please collect your voucher at the end of your tour and present this at the National Motorcycle Museum admission desk.